In an effort to keep the community safe from the COVID-19 outbreak, the Department of Social Services has implemented procedures to promote social distancing.
Economic Services will no longer conduct face-to-face contact with customers but will continue to accept applications for Food and Nutrition (Food Stamps), Medicaid, and Work First benefits. Applications can be completed online at https://epass.nc.gov/CitizenPortal/application.do or by phone at 336-570-6532. Paper applications will continue to be available at the agency or can be mailed per customer request.
Completed applications can be returned to the Department of Social Services:
- Secured dropbox: Located at the main entrance of Social Services
- Mail: 319 N. Graham Hopedale Road Suite C, Burlington, NC 27217
- Email: AskDSS@alamance-nc.com
- Fax: 336-290-8651
If you have questions regarding current benefits or wish to speak with a caseworker, please contact the agency at 336-570-6532. Changes can be reported by phone or online at https://www.alamance-nc.com/dss/
EBT Cards and mail pick up will be available between the hours of 8 am to 10 am, Monday – Friday, at the ground floor lobby.
For updated COVID-19 Alamance County program or event cancellations or changes, please visit https://www.alamance-nc.com/covid19/. The County COVID-19 Call Center is also available daily 8 am to 7 pm. Residents and organizations are encouraged to call 336-290- 0361 for general Coronavirus (COVID-19) questions or information regarding the County’s response.
En un esfuerzo por mantener a nuestra comunidad a salvo de la epidemia del COVID-19 (Coronavirus), nuestra agencia implementó procedimientos para promover el distanciamiento social.
Los Servicios Económicos ya no realizará transacciones en persona con nuestros clientes. Continuaremos aceptando solicitudes de beneficios de Alimentos y Nutrición (estampillas para Alimentos), Medicaid y Work First. Las solicitudes se pueden completar en línea en https://epass.nc.gov/CitizenPortal/application.do o por teléfono al 336-570-6532. Los
formularios en papel continuarán estando disponibles en nuestra agencia local o pueden ser enviados por correo si lo solicita el cliente.
Los formularios completados pueden ser devueltas a nuestra agencia por:
- La caja asegurada ubicada en la entrada principal del edificio de los Servicios Sociales
- Enviar por correo a 319 N. Graham Hopedale Road Suite C Burlington, NC 27217.
- Email (correo electrónico) AskDSS@alamance-nc.com
- Fax al 336-290-8651
Si tienen preguntas sobre sus beneficios actuales o desea hablar con su agente social, comuníquese con nuestra agencia al 336-570-6532. Si tienen algún cambio que informar, los cambios se pueden informar por teléfono o en línea en https://www.alamance-nc.com/dss/
