FOR IMMEDIATE RELEASE 10/1/2024
Alamance County Government
Contact: Sherry Hook
Sherry.Hook@alamance-nc.com
Please be advised that Verizon and other cell phone carriers that are associated with Verizon and Verizon’s network are having issues getting through to 911 due to extreme static on the line. At this time, the issue is not affecting AT&T. If you are unable …
Alamance County 911 Non Emergency Number Working
Please be advised that AT&T has resolved issues with the Alamance County 911 Non-Emergency Number. Those needing non emergency assistance should use 336-570-6777.
This is for non emergency calls only, 911 should continue to be used for emergency calls.
Alamance County 911 Non Emergency Number Down Correction
Please be advised that the Alamance County 911 Non Emergency Number is inoperable due to technical issues. Those needing non emergency assistance can use 336-570-6776 or 336-570-5778. This is for non emergency calls only, 911 should continue to be used for emergency calls.
Alamance County will continue to provide updates as new information …
Alamance County 911 Non Emergency Number Down
Please be advised that the Alamance County 911 Non Emergency Number is inoperable due to technical issues. Those needing non emergency assistance can use 336-570-6777 or 336-570-6778. This is for non emergency calls only, 911 should continue to be used for emergency calls.
Alamance County will continue to provide updates as new information …
Century Link Outages Affect Calls to Alamance 911 Center
Please be advised that Century Link/AT&T is experiencing outages that affect 911 service for residents in the Gibsonville area. Some residents are unable to use their landline or internet service phone to call 911.
Alamance County urges customers in this area to use a cell phone or find alternate options to contact the …
Century Link Mobility Outages May Affect Calls to Alamance 911 Center
Please be advised that Century Link is experiencing mobility network service outages due to downed phone lines. This may affect 911 service in Mebane.
Century Link is currently unable to give estimates for time of repair, but staff are working to restore service as quickly as possible.
In case of emergency, please continue to …
County Preps for Upcoming Weather Event
Due to the impending winter storm, the County is currently working to ensure that services remain available to residents.
The County is planning to activate the Emergency Operations Center early Sunday morning staffed with emergency services departments and community partners. The Sheriff’s Department, EMS, and Central Communications (911) are working to up-staff in …
AT&T and Verizon Outages Resolved
The AT&T and Verizon network degradation that impacted 911 call routing and caller location
have now been resolved.
Alamance County will continue to provide updates if any new information is received
Multiple Carriers Experiencing Outages Affecting Calls to Alamance 911 Center
Please be advised that the NC Department of Information Technology has received notice from multiple carriers that there are issues with both wireline and wireless services across the southeast portion of the country.
According to L.V. Pokey Harris, Executive Director of the North Carolina 911 Board, “Carriers are addressing the issues at their …
AT&T Outages Affects Calls to Alamance 911 Center
Please be advised that AT&T is experiencing outages that is affecting 911 service in Alamance County. Approximately 13,144 AT&T customers with local 336 exchanges including: 278, 440, 538, 584, 585, and 586 are unable to use their landline or internet service phone to call 911. At this time, the concentration of residents …